In the corporate world, technological advancements in recent years have reshaped the communication landscape. Businesses have undergone a significant transformation, especially in the ways in which communications happen. It led to a paradigm shift in employee and client behavior and changes in software and hardware that this transformation demands. Enter VoIP technology and VoIP phones that play a pivotal role in this regard. Keep reading to explore more about VoIP phones.

VoIP phones

A VoIP (Voice Over Internet Protocol) phone is defined as any phone that utilizes an internet connection to make communication easier and faster. It includes making and receiving calls not with traditional phone lines but with the help of internet connectivity. Thus, it offers more significant and enhanced mobility, connectivity, and interoperability. The VoIP phone could be a desktop, mobile device, web browser, tablet, or desk phone.

Differences between VoIP phones and traditional phones

The main difference between VoIP and traditional landline systems is that calls via VoIP phones are made and received over the Internet. While in the traditional landline system, a landline phone is installed by the local telephone provider in a specific physical location. However, VoIP offers ease of communication anywhere with internet access.

Understanding the operation of a VoIP Phone

The VoIP phone systems use digital signals to establish and authenticate the phone calls. Furthermore, the phones are associated with VoIP service providers.

The following are the steps involved in how a VoIP phone system works-

⦁ The VoIP-enabled device is connected to the Internet through the assigned IP address.

⦁ The VoIP service builds the connection.

⦁ The data packets are exchanged over the packet-switched network through the media delivery protocols when the phone number is dialed.

⦁ The data packets the individual may hear are converted into sound by the VoIP phones.

Advantages and disadvantages of VoIP phone systems

Benefits

⦁ Portability – VoIP mobile phones offer portability as one can access them easily with the availability of an internet connection. And, since these are virtual, a user can retain the same number anywhere globally.

⦁ Privacy and security – VoIP systems offer excellent safety, security, and privacy with the help of encryption and identity management technology.

⦁ Flawless communication – Since one can also send images, texts, and videos, it offers multichannel functionality and excellent communication.

⦁ More precise call quality- If there is good quality internet, it leads to more precise call quality with no dropouts, lags, or latency. However, disruptions in the internet quality can also lead to disturbances in the call quality.

⦁ Saves cost – The calling costs can be reduced with the help of VoIP phone services. Also, businesses prefer VoIP phones because of the less hardware requirement needed to connect to multiple phones.

Drawbacks

⦁ Depending on the power – If there is a power failure and no backup solution, the VoIP Phone will not work. However, this is a common concern for various electronic devices.

⦁ Call quality depends on the internet connection – VoIP is only as reliable and quality-oriented as the Internet connection, which is a common concern among most digital devices.

⦁ Difficulties with emergency calling- With VoIP phones, emergency calling can be challenging, although technological advancements are attempting to improve this aspect.

VoIP phone cost

VoIP is cheaper than traditional phone systems. However, certain expenses are involved, such as costs from the provider and indirect costs like high-speed internet connection. On an average, the VoIP phone costs between $25 and $35 per line per month. It costs extra for add-on features like toll-free numbers, call recording, and equipment rentals.

Choosing the best VoIP phone system

There is always a need for the right and the best VoIP provider. For a pleasant and hassle-free experience, one should connect with a reliable and authentic provider. Some factors to take into account in this regard are listed below-

• Always go through the customer reviews, testimonials, and case studies.
• Compare the features offered by different providers to confirm if they align with one’s communication requirements.
• Check the availability of customer support and regular customer service.
• Consider the reputation, longevity, and trustworthiness of the company.
• Opt for user-friendly and easy-to-use products and services.
• Check out the initial and monthly costs involved.
• Consider uptime and reliability.
• Opt for providers with reliable security measures that safeguard one’s communication data.

VoIP phones have emerged as a revolutionary communication solution, offering various benefits and user-friendly features. Using the power of the Internet, VoIP systems enable efficient and cost-effective communication. The flexibility to make calls from anywhere worldwide makes them an ideal solution for individuals and businesses alike. Before choosing a VoIP phone system for one’s needs, consider the above factors and consult a professional to make an informed decision.